Shipping & Returns

SHIPPING

All eBooks are downloadable.  If you are a new customer or you choose not to register, we will check your first order during business hours and then send you your download link(s) manually.  This stops automated credit card theft to protect our customers.  Once  you are a registered customer, after your first manually processed order you will receive your download emails automatically immediately after payment.

RETURNS

ALL SALES ARE FINAL because it's impossible to guarantee that an eBook hasn't been copied for future use.  You are legally permitted to copy your download onto one CD or one floppy for your own personal use.  We don't replace eBooks if your hard drive crashes. It's up to you to protect your eBook purchase by making your back up copy.  Also, we don't exchange eBooks previously purchased in one format with another format so please make your purchase(s) carefully.